Refund Policy

A legal disclaimer

Effective Date: June 15th, 2025

Thank you for purchasing from Havenhue Coloring. We take pride in providing high-quality digital coloring books. Please read this policy carefully before completing your purchase.

All Sales Are Final

Due to the instant and irrevocable nature of digital downloads, all sales are final. Once a digital file has been delivered or made available for download, we cannot offer refunds, exchanges, or cancellations.

By purchasing a digital product from our website, you agree to this policy.

No Refunds for:

Change of mind or buyer’s remorse
Accidental purchases
Incompatibility with your printer, software, or device
Failure to download or access the file due to customer error
Misunderstanding of the product description (please read carefully before purchase)

Exceptions (If Applicable)

We will only consider a refund or replacement in the following limited situations:

You received the wrong file
There is a technical issue on our end that prevents access to your purchased file

If you believe your situation qualifies for an exception, please contact us at havenhue9@gmail.com within 7 days of purchase. Include your order number and a clear description of the issue.

Need Help?

If you’re experiencing trouble downloading your file or have questions about your purchase, we're happy to help.